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Matthew Charles
I was hesitant at first, but the team handled everything with impressive care and efficiency, delivering top-notch work without charging an exorbitant fee. The service was quick, professional, and genuinely helpful, which won me over completely—I would definitely recommend them to anyone in need.
Google Reviews
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Rene Daigle
Zach did a good job. He was there in a hurry and got me back on the road and I was off doing what I was doing before I had gone off the road. Highly recommend them
Google Reviews
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michelle severance
Ray’s Towing & Recovery provided a quick and seamless experience that took the stress out of a tough situation. The team was prompt, handling everything with care and attention to detail beyond the basics. It felt good knowing things were in capable hands without unnecessary delays or surprises.
Google Reviews
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Susan Bailey
Scott was amazing, very kind, and knowledgeable. He calmed our fears and anxiety immediately. Please do not call anyone else. Steve, the owner called to check if we’re ok, without even knowing tho we were. Great job, Ray’s. They had the right equipment for the job getting our enclosed cargo and 5500 ram out of the ditch. Thank you, Ray’s Towing and recovery.
Google Reviews
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Joseph Burnett
Thanks to Ray’s towing for getting my wife’s van off the road when AAA left us high and dry the driver was a huge help and explained everything to a very tired couple and made our night a little better in a crappy situation
Google Reviews
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Susan Mitchell
Ray’s is the one to call! I’m so relieved with the quick and careful work done to solve my problem. The team was helpful and knowledgeable, making the experience much easier for me.
Google Reviews
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Brian Bernadino
Rays got me in quick, did what I asked . Will definitely return with any other work I need done. Was looking for a reliable trustworthy shop. I think I found one. Thanks
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Gary O.
My husband and I couldn’t have been more pleased with the service given us by (Scott) believe that was his name on Wednesday January 28 taking our 1948 MG TC to the High School for the Auto-Tech students to work on. He was so pleasant and certainly knowledgeable about moving “dead” vehicles ( not an easy job). Thank you so much. Gary and Nancy Olney
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Kurt Pfaffenberger
The company answered quickly, gave me a realistic quote and arrived promptly. Really helpful and got me out of a ditch quick. Would definitely recommend
Google Reviews
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David Larose Sr
Ray’s Towing sent driver Scott to pick up my car to bring to North Troy Auto on12/11/25 for repair. Unfortunately due to the snow storm before daylight he had a problem getting in BUT he didn’t give up and leave. He couldn’t get all the way to the car, but got close enough to winch the car onto his truck. I highly recommend them for your towing/recovery service. Thank you Scott.
Google Reviews
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Aitor Goyarrola
I can’t say enough about the efficiency of this amazing team! They came to the rescue knew what they weee doing and helped me by recovering me from the ice and snow.
Google Reviews
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Claire Beaulieu
Was there very quickly..very detailed!
I highly recommend Ray’s Towing!
Google Reviews
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Lynne Mendes
The young man that came out to fix a tire was wonderful. Very polite and the job was done in no time give this young man a raise. Thank you so much for your help.
Google Reviews
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brandon jones
Very nice guys, really professional in a job and very good service. I highly recommended. Continue your beautiful job guys and keep safe!
Google Reviews
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Cory T
Up in Island pond, blew a pulley at 4pm on a Friday. They came right out for the tow and fixed the truck Saturday so I could get to some very important dr appointments back in CT. Love these guys, they went above and beyond!!!!!
Can’t say enough good about them.
Google Reviews
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Elizabeth Locsin
Excellent service . On time , professional and friendly. Would recommend !
Google Reviews
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Joseph Weickert
Always pleasant to work with And they have gotten me out of many many dire and bad situations They are very very nice and for these days they’re very very reasonable on price too even if you do AAA they’re still very nice to you they are very very good people they have saved me more than one they are a pleasure to work with and as long as they’re available this is really the only towing service I need They are very very sweet people I recommend that use their tow services are fast and reliable And yes I am a real person writing this.
Google Reviews
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Robert Seaman
We are so blessed to have a reliable auto service vendor in downtown Newport! All of its workers are friendly and on-time with their services. It is also gratifying that they will “forewarn” us if further vehicle services are needed (i.e brakes, etc.). This is certainly a ‘worry-free” auto service. We highly recommend them!
Google Reviews
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Jeff Brynn
Excellent service from start to finish! And very fairly priced.
Google Reviews
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Betsy Curtis
Excellent service, very nice personnel!
Google Reviews
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Joey Lance
Polite and professional and fast.
Google Reviews
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Keith Crusher
Friendly, accommodating and very reasonably priced. I brought in my Tacoma for a seasonal tire change that was supposed to include setting up a new set of wheels/tires/tpms, but I got shipped wheels that didn’t fit. Ray’s was very easy to work with and did a tire swap instead. True pros and they easily could have charged me more, but didn’t. That’s a sign of integrity and willingness to go the extra mile that you don’t see often enough.
Google Reviews
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Kory Scott
I would greatly recommend anyone to go here. In February I broke down during a snowstorm and I plow for a living and they got me right in that day when other garages were a week out. They got me going so I could plow my routes. They do very good work and their prices are very reasonable. I would like to thank them for a job well done!
Google Reviews
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Thomas Annis
Awesome people to take your vehicle to. They do amazing work and quality work at a good price and it doesn’t feel like you’re being pushed into doing something like Atmos auto shops. They’re very friendly outgoing easier set up appointment. The communication is great very very honest people. Newport is very lucky to have a shop like this in town that doesn’t screw people over.
Google Reviews
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Courtney Tuozzo
I truly cannot express how appreciative I am of Ray’s Towing & Recovery – specifically with Steve! I lost my car keys on the ski mountain and when I called to see what my options were, Steve made sure to get me the best option. He quickly helped me even though it was late on a weekend and the shop was technically closed. While he was willing to tow my car for me, he also gave me other options to ensure I could get my car fixed in the fastest and cheapest way! I appreciate how much he went out of his way for me, showing how genuine him and Ray’s are!! Highly recommend!
Google Reviews
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Renee Fortin
Friendly and thorough service! Thank you!
Google Reviews
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Diana Mara Henry
The new owners of the repair business are wonderful. They fixed long-standing problems at a reasonable cost and shared a lot of good information, including about repairs not needed that had been urged on me elsewhere! Highly recommend!
Google Reviews
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Jacob Sylvester
On 1/15/2025 I had called Rays Auto to transport my new corvette from the dealership. I asked if they could be to the dealership for a certain time and haul my car back to Coventry VT. Without hesitation they said yes and they would be there. When rays arrived on time, Scott was the driver of the day. Of course buying a new sportscar any owner would be worried about damage during transport especially in the middle of winter!! Scott showed confidence and assured me that he was gonna be able to do this with ease and no damage. The car was loaded with no problems and unloaded very easy. Scott shows master skills and is a complete professional at what he does. Great Job Scott!
Google Reviews
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Amber Peterson
Service was quick, mechanic was kind, and price was worth it all. Thanks for helping us out in a pinch on NYE!!
Google Reviews
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Margaret L.
Excellent, Excellent! Once called their towing service arrived when they said they would. The driver, Manning was very professional and knowledgeable and went above and beyond our needs. It was a long tow ride for us, the driver was genuinly sincere and socialable to spend time with. Based on other inqiuries his pricing was very fair as well.
Google Reviews
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Alan P.
Outstanding tow service, Scott was professional, knowledgeable and friendly. He arrive on time and got the job done very quickly while not rushing and therefore mades no mistakes or caused any damage. I am very happy with the level of service and felt the cost was very fair. We were up at Jay Peak and they told us 20 minutes, it was 18 when he pulled up. If I ever need help again I wil be very happy to call them first and not waste my time with other services. I would highly recommend them to anyone in need of help. One call and they will get you sorted out. Thanks.
Yelp
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Lance R.
There are no appropriate words for how amazing Ray’s is, especially John. We are not from the area and our SUV got stuck deep on a road which should have been officially closed during the winter months. Through AAA, Ray’s was the tow service assigned to pull us out. The ETA was 45 mins and almost exactly on the mark, the truck arrived. John worked with us for nearly an hour to ensure we were back not only on paved road, but insisted we follow him back to the highway. All with an amazing attitude. It’s simply the very definition of customer service. Above and beyond. Oh, and it was on a Sunday too. This auto service company is hands-down the best I’ve ever experienced. Thank you so much.
Yelp
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Manning Ellis
Fast response, reliable, knowledgeable and very professional.
Google Reviews
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Jorge Ochoa
My go auto repair/maintenance shop. They are always go above and beyond! Today was no exception, they assisted with a situation with my work truck. Great friendly, honest, trustworthy place!
Thanks Shawna!!!
Google Reviews
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M Donovan
Best service I have ever experienced for anything, ever! My teens and I drove into Newport for the solar eclipse. We had been traveling from North Carolina to flee the clouds and get the best view. 30 minutes from Newport one of my alternator belts broke. We found Ray’s Auto Service. They were not only extremely helpful and fixed my car faster than I found a coffee, Shawna and Steve became part of this memorable experience! Thank you!!!! If you need help with your car, I highly recommend Ray’s.
Google Reviews
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Emily Wells
Great Auto shop! The staff has been extremely friendly with me, they’re understanding, patient, and very helpful. They found issues that were never mentioned even through previous mechanics. Very transparent about cost and time. This has become my go to place thanks to their great service. Would highly highly recommend.
Google Reviews
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Phillip Shantz
Ray’s Auto is a stand up place!!! I was driving cross country and had some engine issues, Ray’s was the closest place to me. Even when they had a jam packed schedule they fit me in, diagnosed the issue, assured me what to do in order to get to toyota in Burlington and didn’t even charge me! Monday morning, Toyota puts the part on, and I’m good to go. We need more honest good ppl like those at Ray’s Auto. Thank you for all your help!
Google Reviews
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Justin Carpenter
Fast, professional. Highly recommend! Keep up the great work!
Google Reviews
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Carl Davis
Monday morning, downpour and the front coil spring decides to snap. Called Ray’s, I was able to limp in, or they would have sent a wrecker. They diagnosed, Parts would take time, no issue keeping the car there. They fit me in to their busy schedule and had it back to me by Thursday. A day early and under the estimated cost. Best Gararge EVER ! Been using Rays for over a decade now. Steve and his crew are straight forward, professional, honest and decent people. Highly recommend this shop!
Google Reviews
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Tammie Hebert
Always feel better knowing Ray’s is here when I need them. awesome!
Google Reviews
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Danny Pickering
The service and lighthearted professional personalities made my difficult situation less stressful. They communicated and helped with my vehicle situation and I’m glad to know their service is in my town.
Google Reviews
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Margaret Leavens
When your vehicle breaks down it is never fun especially when out of town. Their towing service was absolutely excellent!!! They arrived to help us when they said they would and the driver, Manning was extremely sincere, understanding and very knowledgeable and to top it off their rate was very fair.
Google Reviews
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Elizabeth L.
Excellent service . On time , professional and friendly. Would recommend !
Google Reviews
